How to contact Instagram

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How to contact Instagram

| mercoledì 28 Marzo 2018 - 14:25

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How to contact Instagram

How to contact Instagram

You’re having a lot of problems with Instagram, would you like to report this to developers of the app but you do not know how to do it? Did you find content that violates your copyright or that contains your private information on Instagram and you do not know how to report it? Do not worry, you’ve come to the right place at the right time!

With today’s tutorial, in fact, I will explain how to contact Instagram in order to report technical problems, copyright infringement, unauthorized publication of personal data and other issues to the staff of the famous social network. You will hardly receive a direct answer from who manages the service: the requests that are sent every day by the users are so many that it would be impossible for the staff of Instagram to respond to all but, if founded, your reports will surely be accepted and satisfied in the as short as possible.

All clear so far? Well, so now take a few minutes of free time, read the instructions that you find below and put them into practice to report to Instagram all the critical issues that you find at this time on your account (or on the accounts of other users). I am convinced that even if you can not speak “face to face” with a real-life technician, you will be able to solve all your problems with Instagram. Good reading and good luck for everything!

Index

  • How to contact Instagram – Reporting of technical problems
  • How to contact Instagram – Reporting inappropriate or offensive content
  • How to contact Instagram – Reports for spam or improper use
  • How to contact Instagram – Reports related to commemorative accounts
  • How to contact Instagram – Account recovery
  • How to contact Instagram – Other issues

How to contact Instagram – Reporting of technical problems

How to contact Instagram

f you want to contact Instagram to report technical problems that you encountered in using the service, start the official app for Instagram for Android or iOS, press the icon of the little man placed at the bottom right and tap the ⋮ button that you find at the top right (if you’re using Android) or the gear icon (⚙︎) located next to the edit profile button (if you’re using iPhone).

At this point, scroll down the screen that has opened, presses the item Report a problem and choose the option Report a problem from the box that is displayed on the screen (alternatively you can also choose the option Send a comment and send a generic comment on the app, not necessarily linked to a technical problem).

Finally, type a short message explaining the problem you encounter on Instagram (or provide suggestions on how to improve the app), press the box [+] to attach a screenshot and tap the check mark (√) placed in high to the right to send your report.

Because of the large amount of reports received every day, the staff of Instagram hardly respond to the messages of individual users. However, if the reports related to the same disruption come from more people, it is likely that the problem is brought to the attention of developers and resolved quickly.

How to contact Instagram – Reporting inappropriate or offensive content

Did you find a photo or video that, in your opinion, violates the Instagram guidelines? Did you come across a profile that uses content that you own without permission or pretends to be for you? Have you left an offensive comment and want to contact Instagram to report it? Nothing could be easier.

  • To report a photo or video, open the Instagram app on your smartphone, find the photo or video to report to the staff of the social network and presses the button (…) located at the top right. Then select the item Report from the menu that opens, indicates if the selected content is spam or is not appropriate for the Instagram public and follow the on-screen directions to complete the report: in the case of the spam option you will not have to do more nothing; in the case of the option relating to inappropriate content, however, you must indicate the reason why you are reporting the photo or video you have chosen (eg Unwanted behavior or bullying, Incitement to hatred, Infringement of intellectual property, Not me like it or something else). If you prefer, you can also act as a PC by connecting to the Web version of Instagram, by clicking on the button (…) located under the photo or video to be reported and selecting the item Report inadequacy from the box that opens. It then indicates if the selected content you do not like is spam or scam, puts people’s safety at risk or should not be on Instagram and completes the alert by following the on-screen instructions.

How to contact Instagram

  • To report a profile, visit the latter in the Instagram app, tap the button (…) located at the top right and select the item Report from the menu that appears. On the screen that opens, tap on the items This is not appropriate, I think this account does not comply with the guidelines of the Instagram community and Report the account, then indicates the reason why you are reporting the profile: publishing annoying content, spamming, publishing inappropriate content, this profile pretends to be someone else or likely to publish my intellectual property without permission and you’re done. Alternatively, you can act as a PC by filling out forms for reporting copyright infringement, reporting an account that serves as someone else’s on Instagram, or reporting breach of Instagram guidelines (to report photos, videos, profiles or comments with explicit or violent content) or you can open the profile of a user in the Web version of Instagram, press the button (…) located at the top right and select the item Report user from the box that appears on the screen .

How to contact Instagram

  • To report a comment you received on Instagram, open the Instagram app on your smartphone, tap on the item View xx comments located under the photo containing the comment to be reported, select the comment in question and press on the symbol [!] That see top right (if you use Android) or swipe from right to left on the comment and press on the symbol [!] that appears to the side. Then indicate if the comment has offensive content or is spam / scam and proceed following the on-screen instructions.

How to contact Instagram

Once you receive your report, the Instagram staff will evaluate it and decide whether to intervene on the content or whether to let it run. Unfortunately there is no way to follow the state of the practice.

How to contact Instagram – Reports for spam or improper use

Has anyone used Instagram to spread your personal information? Have you received blackmail related to the publication of some personal content on Instagram? Do not panic, you can send a message to the managers of the social network and fix – hopefully – the problem.

To send a report for spam or improper use to Instagram, start the app on your smartphone, press the icon of the little man placed at the bottom right, tap the ⋮ button or the gear icon (depending on whether you use Android or iOS) and select Spam or improper use from the menu that appears on the screen.

How to contact Instagram

At this point, select a topic from the web page that opens (eg Accounts that promote content prone to hate) and follow the on-screen directions to make your report.

Alternatively, if you prefer to act as a PC, you can fill out the following forms and send the reports to Instagram via your browser.

  • Report a photo or video for violating your privacy rights on Instagram
  • Reporting bullying or other intimidating behavior on Instagram
  • Report blackmail, intimate images or threats of sharing intimate images
  • Reporting a 13-year-old user on Instagram
  • Reporting a person convicted on Instagram
  • Other reports

How to contact Instagram – Reports related to commemorative accounts

How to contact Instagram

Through the menu that I pointed out in the previous chapter of this tutorial, you can also send to Instagram messages related to commemorative accounts, ie the accounts belonging to deceased persons.

By filling out this form, for example, you can report a deceased person’s account to be memorized on Instagram, while through this other form you can request removal of a deceased person from Instagram.

How to contact Instagram – Account recovery

How to contact Instagram

Would you like to contact Instagram because you do not remember your account login credentials or why an attacker stole your profile? Unfortunately, as already mentioned, there is no way to get in touch with Instagram and talk to a social network manager. However, do not worry, using the automatic tools provided by Instagram you can get your account in a very simple way.

If you do not remember your account login credentials, you can retrieve your Instagram password by launching the app on your smartphone and selecting the item Get help with access at the bottom. Then choose whether to start the password recovery procedure by username and e-mail or by SMS, provide the requested information (username, email address or mobile number) and proceed to reset the password of your account using the directions that will be delivered via email or SMS.

Alternatively you can connect to this web page from a PC and request a password reset by entering your email address or your username on Instagram in the text field. More info on the whole procedure are available in my tutorial on how to recover Instagram accounts.

If your account has been hacked by an attacker, request a password change via this web page and revoke access to all suspicious third-party apps listed here.

How to contact Instagram – Other issues

How to contact Instagram

To solve other problems related to your Instagram account, connected to the official service center of the social network and select a topic among those available.

You will not be able to speak directly with the assistance of Instagram but you will be able to find answers to many questions related to the operation of the service.

How to contact Instagram

 

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