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How to report a problem to Facebook

How to report a problem to Facebook

During an evening spent with friends, you took some photos that you have now uploaded to Facebook. After uploading, you tried to tag people portrayed in your shots, but something went wrong and you did not succeed. You have repeatedly repeated the operation, but Facebook did not allow you to insert the tags due to a malfunction that, now, you would like to report to the social network. If things are actually like that but you have no idea how to report, let me help you!

If you spend a few minutes of your free time, I can explain how to report a problem to Facebook from both computers and smartphones and tablets. I will first tell you how to send a report about a malfunction and then I will show you the procedure to report a content that you consider offensive or that violates your privacy, such as a photo or a video that portrays you or an annoying comment. How do you say? Can not wait to learn more? Then read the topic now!

Put yourself very comfortable, dedicated to reading the next paragraphs, identify the procedure that best meets your needs and put into practice the instructions that I am going to give you. I assure you that sending a report to Facebook will really be a breeze. I have nothing left but to wish you good reading and good luck for everything!

How to report a problem to Facebook from PC

If you use Facebook mainly from a PC, here are the procedures you must follow to send your reports to the staff of the social network.

How to report a problem to Facebook – How to report a malfunction

How to report a problem to Facebook

To report to Facebook a problem related to a malfunction, you can use the Help Center section, which allows you to send the description of the problem found by attaching also screenshots.

To send a malfunction report, connect to Facebook and log in to your account, then click on the question mark icon in the upper right and select the option Report a problem from the menu that appears. On the next screen, click on the item Something does not work to report the bug you detected.

In the Report a problem section, select the function or product you’re having problems with: via the drop-down menu under the heading Where did the problem occur ?, click on one of the options available between Update my status, Events , Photos, Groups, News, Pages, Friend requests, Video calls, Privacy, Profile etc. Then, in the What happened? Field, he briefly explains the problem found and indicates the steps taken that led to the problem.

Before sending the report, you can add a screenshot. Then check the checkbox next to the entry Add a screenshot to my report to attach the screenshot of the last screen displayed before accessing the Report a problem section, otherwise click the Upload screenshot button to upload one from your computer. In this regard, my guide on how to take screenshots might help you.

After entering the problem description and attaching the screenshots, click the Submit button to send the report. The reported bug will be examined by the assistance of Facebook, which will try to solve it as soon as possible and that, in case of need, will contact you by message. To view the status of your report and any responses from the Facebook team, click on the question mark icon and select the Help messages item from the menu that opens.

How to report a problem to Facebook

If, on the other hand, you are having problems accessing your account, you can use the Report an issue related to the access available in the Facebook Help Center section. In the Problem Description field, enter a detailed description of the problem you’re experiencing by specifying what you were doing when the problem occurred and what happened when trying to access your account.

If available, you can upload one or more screenshots by pressing the Choose file button and uploading images from your computer, then click on the Send button to send the report. Thank you for contacting Facebook. You should receive an email reply shortly, confirm the correct submission of your report. You will receive an email with directions to solve the problem.

 

How to report a problem to Facebook – How to report contents

How to report a problem to Facebook

On Facebook you can report content deemed offensive, such as nude images, violent videos, inappropriate comments, etc. Furthermore, it is also possible to report content that violates copyright or privacy.

To report content that you think is inappropriate and should not be on Facebook, you can take advantage of the Report feature. The reporting procedure varies depending on the content to be reported.

  • Photos and videos: to report a photo or video, click on it to activate the full screen view and click on the Options item on the bottom right, then select the option Report photo or Report video and check the next to one of the items available in Is spam, It’s a fake report, I think it should not be on Facebook etc. Once you have chosen your report, click on the Submit button to report it.

 

  • Post: if you want to report a post considered spam or offensive, click on the icon of the three dots that is on it and select the option Provide feedback on this post from the menu that opens, then click on one of the available options between Nude, Violence, Spam, unauthorized sales, hate speech and presses the Send button.

 

  • Profiles: if you believe that a profile is false or if a person annoys you, you can report it to Facebook. Access the profile in question and click on the icon of the three dots next to the entry Message, then select the items Report and Report Profile and indicates the reason for the report choosing between This person annoys me, It is a fake account, pretends to be me or someone I know, Use a different name from the one you use in real life etc. Then click on the Continue button, add further details (if required) and send the report.

 

  • Messages: to report a chat with another user, access private messages and open the chat in question, then click on the gear wheel icon and select the option Report to send the report to Facebook. If, however, you have received threats, intimidation or messages of this kind, linked to this page and fill out the form with a description of what happened, the name of the person who threatened you and attach any screenshots.

 

  • Comments: to report a comment under a post, a photo or a video, pause with the mouse pointer next to the comment to bring up the icon of the three dots, then press on it and click on the entry Hide comment in the menu that is displayed on the screen. Now, click on the option Report, check the checkbox next to the item Report this comment to Facebook and click on the Continue button, then select one of the options between Is spam, I think it should not be on Facebook and it bothers me or not it’s interesting and follow the instructions shown on the screen to complete the report.

 

  • Pages: to report a Facebook page, click on the icon of the three dots under the cover image of the page to be reported and select the option Report, then put the check mark next to one of the options available between annoy me or someone I know, It’s a scam, I think it’s an unauthorized use of my intellectual property etc. and send the report.

 

  • Groups: do you want to report a group? Pinned on the button Other in the group, click on the item Report and put a check mark next to one of the available options (It annoys me, It’s spam or a scam, It makes explicit references to sex, Incites to hatred, Fa reference to violent behavior, etc.).

How to report a problem to Facebook

If, on the other hand, you want to report content that violates your privacy, such as a photo posted without your permission, you can do so via the Report a privacy violation form. To do so, linked to the appropriate section in the Help Center, put the check mark next to the type of content to be reported (Photo, Video, Other), specifies that you live outside the United States and indicates if you have the URL of the content to report.

Then follow the reporting wizard indicating if the violated privacy rights affect your rights, your child’s rights (only if you are under the age of 13 or if you are unable, mentally or physically, to make the report himself) or the rights of another adult of whom you are a legal representative or guardian and click on the Submit button to send the report.

How to report a problem to Facebook from smartphones and tablets

How to report a problem to Facebook

As you know, Facebook is also available as an application for Android, iOS and Windows 10 Mobile devices. Through the app, you can also report to Facebook from smartphones and tablets, to indicate issues related to the functionality of the social network or to report offensive content or that violate your privacy.

To send a report related to a malfunction, start the Facebook app and access your account, then tap the three horizontal lines on the lower right and press on the items Support and support and Report a problem.

Now, tap on the option Something does not work and indicate the function with which you found problems by choosing between Status Update, Nearby Friends, Chat and Messages, Events, Photos, Groups, Live, etc. In the next screen, describe the problem found in the field Add an explanation, tap on the + icon to attach a screenshot and presses the Send button to send the report.

If, on the other hand, you want to report a content, the procedure is almost identical to that described previously for computers. For example, if you want to report a photo above, tap on the icon of three dots and press on the item This photo I do not like, then select one of the options available in Is spam, I’m in this photo and I do not like, I it annoys or is not interesting etc. and proceed with sending the report.

How to report a problem to Facebook