After hearing about it from all your friends, you’ve finally decided to sign up for Shpock, a website that is widely used as a virtual market to sell items that you do not care about anymore. After browsing through the website in question and even after downloading the application for Android and iOS, you realized that this website is not right for you. For this reason, you have searched for information on the Internet and you have clicked on my guide: you want to know How to unsubscribe from Shpock and hope to have more information about it.
Well, if things are actually the way I described them, I’m really happy to hear that you explicitly requested my help. You’ve been really lucky because I can help you in the blink of an eye, as long as you take into account some very important issues. You must know that you can unsubscribe from Shpock but that the procedure, unfortunately, is not easy, because it is not possible to act manually from the settings of the website or the application of the same name. In order to unsubscribe from Shpock, it is necessary to rely on the customer support service, explicitly indicating the request to cancel your account. However you do not have to lose heart because during this tutorial I will explain what you need to do to perform this procedure, step by step.
So if you want to know in detail how to cancel your Shpock account, all you need to do is take a few minutes of free time to read this guide of mine. In the following lines I will explain how to proceed through the appropriate official website, but also through the application that, I imagine, you have already proceeded to download for free on your device Android and iOS. Are you ready to start? Great! So I just have to wish you a good read.
How to unsubscribe from Shpock (from PC or Mac)
Behind the advice of some friends, you have registered with Shpock for the purpose of selling some items online, but now you have realized that you no longer want to take advantage of the services offered and you want to proceed with the cancellation of your profile. So you wonder how to do it? No problem, I can help you. I’ll explain everything you need to know in the lines below.
The first thing you need to do to unsubscribe from the website of the ads in question is to log in to the site, indicating your login details. You can do this procedure in a very simple way by acting in the same way from both PC and Mac, via any popular browser for surfing the Internet. That said, open the browser that you usually use to browse online (such as Google Chrome or Safari) and type, in the address bar https://it.shpock.com/ then pressing the enter key from the keyboard of your PC or Mac .
As soon as you upload the home page of the Shpock website, you will need to log in with your details. To do so, press the Login button you can see located at the top right. Then click on the Login with Facebook or Login with Google button depending on the emails you have previously used to register.
Once you have logged in, you will be redirected to the screen for your user profile. At this point, to cancel your account, you must press the Contacts button you can see located at the bottom of the screen.
So you can see the section on email addresses to contact regarding technical support. As you can find even if you click on the Frequently Asked Questions section of the website in question (the direct link to this section of the site is visible at the bottom of the main screen), to cancel your Shpock account you have to contact the service ‘customer service. Once confirmed your request, we will proceed with the cancellation.
Consequently, if you are really convinced that you want to cancel your account you must send an email to firstname.lastname@example.org and indicate in the body of the text the information related to your account (email and username). Before sending the message, you will also need to indicate the reasons that motivate you to cancel your account.
How to unsubscribe from Shpock (from Android or iOS)
Do you need to cancel your Shpock account and want to know how to do it, using the free application you have installed on your Android or iOS device? It is not a problem, you can proceed by following the indications I am about to give you.
If you want to delete your profile created on Shpock and want to act from the application of the same name, the first thing you need to do is tap the app icon that you find on the main screen of your device, to start it.
Now you have to log in with your account: to do this, press the Login with Facebook button, Log in with Google or Sign in with your email, depending on the email address you used previously to register. Once you have logged in, tap the button with the symbol of the little man that is located in the bar at the bottom of the application: you can view your user profile.
At this point, I note that, through the application has been simplified contact with technical support, for the purpose of deleting accounts. You can then contact technical support directly through the application by sending a ticket related to the request to delete your account.
To perform the procedure in question, after tapping on the button with the symbol of the little man, scroll down the page on your profile down until you find the item Help. Then tap on it to open the app questions and answers section.
To contact technical support regarding the cancellation of your profile on Shpock, then tap on the items My account> How can I delete my account? If you do not find the items in question, slide the Help section with your finger until you find them.
By tapping on the item How can I delete my account? just click on the Send email button to open the screen for direct contact with technical support.
It therefore indicates the desire to cancel your account by writing your request explicitly in the feedback text field and then sends the message by pressing the Send button.
Once you have invited the request, you will have to wait for the customer service reply and have them confirm that your account has been canceled.
What to do in case of problems
If you followed the instructions I gave you in my guide, you should then be able to cancel your previously created account on the Shpock website. How do you say? Did you do everything I told you but you did not succeed, because of a hitch? Do not worry, I can provide you with other possible solutions that you can use in case of problems; you’ll see, I’m sure you’ll be able to cancel your account in one way or another.
For example, if you tried to delete your Shpock account using the application and you were unable to send the message to technical support for a problem of malfunction of the app, I suggest you use an email application on your Android device or iOS.
In this case, I recommend you send a direct email to customer support at email@example.com and explicitly request deletion of your account. Please remember to indicate the email address and username for which you wish to cancel.
Alternatively, you can try to contact the technical support of the application also through social network: specifically, Shpock is present on the Internet with a Facebook page and a Twitter account. Although people who work behind social network profiles usually do not deal with technical issues, I’m sure that if you politely expose your problems and your willingness to cancel your Shpock account, you will be provided with some assistance.
On Facebook, send a message directly to the official Shpock page indicating your email address and the username of the profile you wish to delete. On Twitter, if you are not allowed to send a direct message, press the Send Tweet button and indicate your willingness to be contacted as you wish to proceed to cancel your account. In case you have the possibility to write privately to the company, remember that the Tweet you write will be public, so do not include sensitive information in the body of the message, such as the username and password of your Shpock profile.